Metered Operations Specialist

Job Description The Role:

We are looking for an enthusiastic team player who is detail orientated and highly motivated to join our Metered Operations team. You will be carrying out various administration duties for domestic and commercial metered customers throughout Ireland and will be responsible for exceeding customer expectations by delivering quality results.

Main Responsibilities:

Oversee daily gas metered operations, ensuring accurate readings, billing, and compliance with regulatory standards
Coordinate with field technicians to schedule and perform meter installations, maintenance, and replacements
Manage all change of ownership, disconnections, and reconnections
Analyse meter data to identify trends, anomalies, and potential issues
Generate reports on gas consumption patterns, meter accuracy, and operational performance
Stay informed about industry regulations and standards related to gas metering operations
Ensure that all metered operations comply with safety and environmental guidelines
Collaborate with customer service teams to address inquiries related to gas meter readings and operations
Provide support and resolution for customer concerns related to metered operations
Work with technology teams to implement and optimize gas metering technologies
Stay updated on advancements in metering technology and propose improvements
Collaborate with cross-functional teams including logistics, customer service, and regulatory affairs to ensure seamless operations
Participate in meetings to share insights and coordinate strategies

The Person:

Minimum of two to three years of experience in operations or in a similar role
Strong analytical and problem-solving skills
Knowledge of gas metering systems, technology, and regulatory requirements
Excellent communication and interpersonal skills
Proficient in data analysis tools and Microsoft Office applications