Mid Market Account Executive

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

The Mid Market Account Executive is an individual contributor role. In this position, the individual creates, identifies, and closes sales.

The Account Executive primary responsibility is to acquire new customers and drive revenue. A successful Account Executive is a self starter who can create a large pipeline of business. We look for team players - hungry, nimble and who have the ability and willingness to close a mix of complex mid market deals.

Key Responsibilities:

• Create and drive revenue within a specified region or list of named accounts


• Generate business opportunities through professional networking


• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.


• Meet and exceed all quarterly and annual sales quotas


• Own the sales cycle generation to closure


• Develop business plan and present the business plan during quarterly review sessions


• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)


• Self-generate leads from a personal connections, referral partners, and regional networking events


• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications

• 3+ years of Contact Center software or CRM sales experience


• Be able to work independently and as part of a team in a fast pace, rapid change environment


• Experience selling at the C-level


• Proven track record of sales excellence


• Superior professional presence and business acumen

Preferred Qualifications

• Experience selling to CMO


• Knowledge of territory or accounts assigned

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.