Mobile Customer Service Assistant - Luxury Offices

We are delighted to be recruiting for a Centre Operations Assistant to start asap!

Our client are a rapidly expanding network of business centres offering flexible workspaces to entrepreneurs and businesses.

Your base centre will be Reading, Swallowfield AND you will also cover the Reading x2 centres, Bracknell and on rare occasions the Oxford centres.

All expenses covered of course.

The Centre Operations Assistant role is primary responsible to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant. You will also support the General Manager by carrying out ad hoc duties.

Customer Service

• Deliver outstanding service experience to all stakeholders
• Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal
• Proactively seek feedback and resolve customers queries at first touch
• Build relationships with customers through regular communication to ensure capture of any upselling opportunities
• Manage centre standards to the highest level
• Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking
• Oversee customer move ins smoothly and in line with customer requirements
• Ad hoc duties as and when required by the General Manager

If you think you would be an excellent candidate - hit APPLY we would love to hear from you!

Must drive with access to own transport. r