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Mobile Response Officer (Security)

Job Description - Mobile Response Officer (Security)

Job
Role: 
Mobile Response Officer (Security)

Working
Hours:
4 on 4 off shift pattern, 42 hours per week average (12 hours shift) - days & nights available, however, you must be flexible to cover day and night shifts when required.

Pay: Â£12.60 per hour

Location: Working out of Chester Business Park, CH4
9QE

Reporting to: Support Services
Manager

Overview

An exciting
opportunity has arisen at Anchor Group Services, for an
experienced Mobile Response Officer to join our
established mobile response team based out of Chester Business
Park. 

As Mobile Response Officer, you will be responsible for alarm activations and deactivations, carrying out scheduled locking and unlocking of client buildings, and conducting mobile patrols to ensure the safety and security of multiple sites. You will also work closely with the Support Services Manager and our 24 -hour Control Room to deliver an exceptional standard of service to our clients. 

A full UK driving licence and a valid SIA Licence are essential, along with excellent customer service skills and the ability to adapt quickly to different environments and tasks.

Duties
include:

  • Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site -specific procedures
  • Following
    set run sheets and completing appropriate documentation

  • Secure client premises by reliably performing scheduled locking and unlocking procedures
  • Conduct thorough foot patrols and detailed building inspections to identify and report any security risks or irregularities
  • Respond promptly to alarm activations, assessing situations and taking appropriate action to safeguard property and people
  • Carry out regular site and welfare checks to ensure the safety and well -being of staff and visitors
  • Liaise effectively with emergency services during incidents, providing clear information and support as required
  • Perform routine company vehicle checks to ensure safety, compliance, and operational readiness
  • Undertake parking enforcement and monitoring duties in line with client requirements and company policy
  • Adapt quickly and appropriately to different environments and tasks while maintaining a strong security presence
  • Provide detailed incident reports and maintain accurate logs for audit and compliance purposes
  • Support ad -hoc tasks such as supervising deliveries when required


Requirements

  • Full
    UK Driving Licence - ESSENTIAL

  • Valid
    frontline SIA licence DS or SG - ESSENTIAL

  • Full
    5 -year employment checkable history - ESSENTIAL

  • Basic
    vehicle upkeep and maintenance knowledge associated with a driving
    role

  • Basic
    computer/smartphone literacy

  • Good
    customer service skills

  • Experience of conflict resolution and the
    confidence to handle confrontational situations in the correct
    manner 

  • Good
    written and verbal communication

  • Time -keeping skills and
    punctuality

  • Flexibility to meet the job requirements

Benefits

  • Access
    to a range of nationally recognised courses to help further your
    career, via the Anchor Academy

  • Access
    to SIA and First Aid training at discounted rates, with
    financial support available

  • Auto Enrolment Pension (if earnings
    reach the minimum requirement for auto -enrolment)

  • Stream
    - access to pay as you earn it

  • Cycle
    to Work Scheme Available

  • Full
    uniform provided

  • Free
    Employee Assistance Programme 24/7 including access to
    counselling

  • Hospital
    Saturday Fund

  • Reward
    and Recognition awards

What’s Next?

If
you would like to be considered for this position, APPLY NOW and we will be in touch.

Other
companies may call this role: Mobile Response Officer, Mobile
Responder, Security Responder, Mobile Security Officer, Alarm Call
Out Responder, 
Mobile Security Patrol Officer, Rapid Response Security Officer, Security Response Specialist, Mobile Surveillance Officer, Protective Services Response Officer, Emergency Response Security Agent, Field Security Officer, Security Operations Officer, Mobile Security Response Coordinator, Mobile Guard, Response Patrol Officer

Within
commuting distance of: Liverpool, Chester, Wrexham, Birkenhead,
Rhyl, Denbigh, Ruthin, Wallasey, West Kirby, Ellesmere Port, St Asaph, Runcorn, Widnes, Flintshire, Cheshire, Connahs Quay, Flint, Mold


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