Mortgage Administrator - Fintech Organisation

Mortgage Administrator

Location: Hybrid - 2-3 days in office (London), 2-3 days from home

Salary: £30,000 - £40,000 dependant on skills and experience

Bonus: Discretionary bonus based on performance

Benefits: See below

We are a specialist financial services recruitment agency, currently hiring on behalf of a fast-growing fintech company in the wealth management space. This is an exciting opportunity for a Mortgage Administrator to join an innovative organisation that is transforming financial advice through cutting-edge technology and exceptional client service.

The Role

• As a Mortgage Administrator, you will play a crucial role in supporting mortgage advisers and ensuring a seamless mortgage application process for clients. You will be responsible for managing client documentation, liaising with lenders, solicitors, and third parties, and ensuring compliance with FCA regulations.

Key Responsibilities

• Provide administrative support to mortgage advisers and ensure smooth case progression
• Manage mortgage applications from submission to completion, liaising with clients, lenders, and solicitors
• Handle compliance documentation, ensuring all paperwork is completed accurately and on time
• Track mortgage cases, update clients and advisers on progress, and proactively chase any outstanding requirements
• Ensure regulatory compliance, keeping up to date with industry regulations and lender criteria
• Use advanced fintech platforms to streamline mortgage processing and improve client outcomes
• Support process improvements within the mortgage administration team
• Assist with general office administration, data entry, and system updates as required

Requirements

• Experience in mortgage administration
• Strong organisational skills with the ability to manage multiple cases simultaneously
• High attention to detail and accuracy when handling client data and compliance
• Excellent communication skills for liaising with clients, lenders, and advisers
• Tech-savvy mindset, comfortable using digital platforms and CRM systems

You'll Fit Right In If You Are

• Client-focused - Always putting customers first
• Tech-driven - Open to using digital tools to enhance efficiency
• A team player - Comfortable collaborating with advisers and other departments
• Straightforward - Able to communicate clearly and concisely
• Detail-oriented - Ensuring accuracy in documentation and compliance

The Package & Benefits

• Salary: £30,000 - £40,000 (depending on experience)
• Bonus: Discretionary performance-based bonus
• 27 days holiday
• 6% pension contribution
• Flexible working
• Fully funded exams and training (subject to approval)
• Private Medical Insurance (Bupa)
• Income Protection - 75% of basic salary
• 4x Death in Service
• A fantastic team & culture in a fintech company redefining financial advice in the UK

If you're an organised and detail-oriented Mortgage Administrator looking to join a cutting-edge fintech organisation, please apply.