Mortgage Administrator/Case Manager

• Job Title/Location: Mortgage Administrator/Case Manager, London
• Salary: To £40,000 bonus c.£2,000 - £3,000
• Requirements: Experience in submitting mortgage applications and case managing to completion. Will also consider Advisors looking to shift into an admin role.
• Role Snapshot: Case managing HNW mortgage applications to completion, liaising with Lenders, Providers & Solicitors, playing a key role within a high profile team

The Company: This is an award-winning mortgage brokerage, generating impressive volumes of business. Very well established, having built an enviable reputation & looking to add to the current team & expand further.

The Role: The Mortgage Administrator/Case Manager role would be ideal for people who want to take their admin career up a level, or indeed an Advisor looking to take a step away from front-line client contact. The role is all about ensuring the client’s expectations are managed throughout the process & their outcome is a positive experience. Key tasks include:

• Communicate and establish strong relationships with clients
• Manage mortgage cases from submission to offer, exchange & completion
• Liaise with Insurance Providers, Clients, Lenders, Solicitors, Surveyors & GP Surgeries, dealing with queries concerning Mortgage, Life & GI applications
• Acquiring suitable terms for clients from Providers
• Ensuring all the required case documentation is forwarded to the Life Insurance Providers, Lenders & Solicitors

Skills / Experience Required: Our client is looking for solid mortgage administration experience within a brokerage, to have included submitting applications & chasing to completion, or as mentioned, an established Mortgage Broker wanting to move into an admin/back office role. A strong work ethic is key, our client produces excellent levels of business, so strong verbal & written communication skills are important, as is attention to detail and being a team player.

Additional Information: Salary is to £40,000 bonus c.£2,000 - £3,000. Once fully trained and established, there is the option to WFH 1 day per week. Car parking available.

The Mortgage Administrator role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.