Multi -Site Security Officer (Corporate CCTV Controller)

Job Title: Multi -Site Security Officer (Corporate
CCTV Controller)

Working Hours: Zero
Hours

Pay: As per
site rate

Location: Various
corporate sites across Liverpool

Reporting to: Contracts
Manager / Duty Manager

Overview

Anchor Group Services is looking for an experienced and
professional Corporate CCTV Security Controller to join
our growing team, providing a dedicated relief cover across a portfolio of
prestigious corporate sites throughout Liverpool.

This is an excellent opportunity for an experienced CCTV
Controller looking to work within high -profile corporate environments where
professionalism, customer service, and attention to detail are paramount. As a
dedicated Multi -Site Controller, you will become a valued member of the Control
Room team, support multiple contracts while gain experience across a variety of
corporate locations.

The successful candidate will play a vital role in protecting
people, property and assets by monitoring CCTV systems, managing alarms,
coordinating incidents, and supporting on -site Security Officers. You will also
be responsible for access control, monitoring life safety systems, maintaining
accurate incident records and ensuring all client procedures and Assignment
Instructions are followed.

This role offers an excellent opportunity to become a
dedicated relief CCTV Controller across several prestigious contracts, with
genuine opportunities for further training, development and progression within
Anchor Group Services. If you have relevant security or control room experience but do not
currently hold a CCTV licence, we would still encourage you to apply, as training can be provided for the right candidate. As our
portfolio continues to grow, there is also potential for this position to develop
into a permanent full -time role for the right candidate.

Flexibility, reliability and a proactive attitude are
essential, as you will be required to work a variety of shifts, including days,
nights, weekends and bank holidays.

Duties Include

• Monitoring
  CCTV systems and responding to live incidents.
  
• Operating
  access control, alarm management and life safety systems.
  
• Coordinating
  incidents with on -site Security Officers and emergency services.
  
• Producing
  accurate incident reports and maintaining Control Room records.
  
• Monitoring
  fire alarms, intruder alarms and building management systems.
  
• Providing
  exceptional customer service to clients, visitors and contractors.
  
• Escalating
  incidents in accordance with site procedures.
  
• Supporting
  the wider security team through effective communication.
  
• Ensuring
  compliance with Assignment Instructions and client procedures.
  
• Maintaining a professional,
  organised and efficient Control Room environment at all times.
  

Requirements

• ESSENTIAL: Valid Frontline SIA CCTV
  Licence (Public Space Surveillance).
  
• PREFERRED: Door Supervisor Licence.
  
• Previous
  experience working within a Security Control Room or CCTV environment.
  
• Previous
  experience within corporate office environments.
  
• Excellent
  verbal and written English communication skills.
  
• Strong
  IT skills and confidence using multiple monitoring systems.
  
• Excellent
  observational skills and attention to detail.
  
• Calm
  and professional under pressure.
  
• Smart
  appearance and high personal standards.
  
• Flexible
  and reliable to cover shifts across multiple sites.
  
• Customer
  service focused with excellent interpersonal skills.
  

We are looking for someone who is confident, well -presented
and an excellent communicator, with outstanding verbal and written English
skills. You should be comfortable working in a fast -paced Control Room
environment, making informed decisions under pressure while delivering
exceptional customer service to clients, visitors, and colleagues alike.

Benefits