Multi-site Facilities Manager

UKCEH is looking for an experienced Facilities Manager (Multi-Site) to lead facilities operations across our Lancaster (primary) and Bangor sites. You’ll be joining a team of talented individuals, contributing to science discovery and generating the data, insights and solutions that researchers, businesses and government need to solve complex environmental challenges.  

In this role, you’ll be managing a multi-disciplinary facilities team, ensuring service excellence across cleaning, waste, fleet, reception, and contractor services, while maintaining full compliance with health, safety, and statutory requirements. 

You’ll act as the operational lead across both sites, balancing on-site leadership at Lancaster with remote management and planned travel to Bangor. 

You’ll be the point of contact as the on‑site lead for Workplace operations, managing key service areas including fleet coordination, waste management, cleaning, reception, and overall service delivery. Strong communication skills are essential, with regular engagement  with key stakeholders such as our landlords, Bangor and Lancaster Universities, Heads of Site as well as colleagues and science groups across both sites. 

While Lancaster will be your primary location base, you will collaborate regularly with colleagues at the Bangor ECW site and the Aber field location. On‑site visits are expected when  to support the onsite team with operations, with most engagement effectively managed remotely. 

Key Responsibilities 

Leadership & Team Management 

•  Lead, manage, and support our multi-disciplinary facilities teams across both sites, including front-of-house, cleaning, waste, and fleet coordination staff. 
• Provide clear direction, performance management, and coaching to ensure consistent service delivery across geographically dispersed teams. 

Compliance & Safety 

• Ensure full compliance with health & safety legislation, statutory inspections, and organisational policies, acting as a responsible person for day-to-day site operations. 

Service Delivery & Customer Experience 

• Act as the primary liaison with key stakeholders, including university landlords, internal stakeholders, and service providers, ensuring strong working relationships and high service standards. 
• Ensure safe, clean, and efficient environments aligned with UKCEH standards. 
• Support customer service improvement plans across four sites. 

Financial & Operational Management 

• Support Sites Services Manager with budget control, benchmarking and procurement in line with organisational procedures. 
• Attend and coordinate audits, inspections, and site visits as required. 

We’re looking for someone with: 

• A Workplace/Facilities qualification or experience in a comparable and relatable role. 
• Proven team leadership abilities with experience guiding support staff or service teams and contractors. 
• Demonstrable budget management skills and the ability to manage service‑related spend effectively. 
• Experience overseeing multi‑site operations or working within a dispersed organisational setup. 
• Strong knowledge of regulations and best practice related to site services operations. 
• Excellent communication skills, with the ability to engage confidently with stakeholders and manage contractors. 
• A good understanding of finance and HR processes relevant to facilities operations. 
• A recognised Health and Safety qualification is desirable (e.g., IOSH, NEBOSH). 
• A full driving licence would be advantageous. 

Apply Today!  

If this role excites you and fits with your career goals, we’d love to hear from you. Please submit your CV along with responses to the questions below. Your answers should highlight the qualifications, skills, and experience most relevant to this role.  

Provide up to 150 words per question, using specific examples to demonstrate your personal contribution and impact. Please do not submit a separate cover letter. 

• Can you provide an example of how you have/or would successfully manage services across multiple sites while maintaining consistent standards and performance?  
• How do you build and maintain effective relationships with internal and external stakeholders across different locations?  

Working for UKCEH is rewarding   

You’ll be joining a leading independent, not-for-profit research institute that’s committed to recruiting talented people like you, progressing your career and giving you the support you need to thrive at UKCEH. Our science makes a real difference, enabling people and the environment to prosper, and enriching society. We are the custodians of a wealth of environmental data, collected by UKCEH and its predecessors over the course of more than 60 years.  

We appreciate the continuous dedication and contributions of our staff, which is why we provide a comprehensive benefits package that includes financial incentives and wellbeing-oriented perks, such as:  

• 27 days annual leave (rising to 29 days after 5 years’ service) plus 3 days for Christmas closure     
• 10% employer pension contribution    
• Flexible and hybrid working arrangements (role dependant)   
• Peer reward and recognition scheme   
• Dental insurance, gym/fitness discounts, retail discount portal  
• Enhanced maternity and paternity leave    
• 24-hour, 365-day support with physical, mental, social, health or financial issues and much more...   

Our Commitment to Inclusion  

At UKCEH, we are committed to creating an inclusive and equitable workplace where everyone has the opportunity to thrive. We welcome applications from people of all backgrounds, identities, abilities, and circumstances. As a Disability Confident employer, we actively encourage applications from neurodivergent candidates and people with disabilities, and we’re happy to provide adjustments or support at any stage of the recruitment process - just let us know. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d love to hear from you anyway. You may be just the right fit for this role or another within our wider team.  

Please note, unfortunately, we are unable to offer visa sponsorship for this role, and this does not qualify for endorsement to support a Global Talent Visa application. If you are considering pursuing self-sponsorship, please indicate this in your application so we can take it into account during the recruitment process.