Multi-Skilled Operative

We have a great opportunity for a Multi-Skilled Operative to join our Voids Team, playing a vital role in bringing empty properties back to a high standard and getting homes ready for new tenants as quickly and efficiently as possible. You will draw on your trade skills to carry out a wide range of maintenance and building tasks, taking pride in the quality of your work and making a real difference to the people who will call these properties home.

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King’s Lynn and West Norfolk’s housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We’ve had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

Outline of key responsibilities...

• Undertake a wide range of maintenance and construction tasks in line with the Freebridge Standard and industry best practice, drawing on your trade skills and experience to deliver a high quality of work and great customer satisfaction
• Diagnose and resolve problems across multiple trade disciplines, taking ownership of tasks and ensuring all work is completed to the required standard
• Communicate clearly with colleagues and customers, providing updates on the progress of works and realistic timescales for completion
• Work safely at all times, ensuring the wellbeing of yourself, colleagues, customers and the general public in accordance with all internal procedures and industry standards
• Manage the full lifecycle of maintenance activities, from pre-inspection and specification through to materials ordering, work completion, post-inspection and timely administrative sign-off
• Work collaboratively as part of the Property Services team, operating across delivery teams and adapting to work independently or alongside colleagues as required to ensure the efficient and effective delivery of the service

We are looking for someone who has...

• A minimum of three years' experience working in their primary trade within a maintenance environment, demonstrating a strong and consistent track record of delivering high quality work
• At least one year's experience working across secondary or additional trades, with evidence of relevant training in secondary and tertiary trade skills
• The practical ability to complete the full range of tasks associated with multi-skilled working, including complete bathroom and kitchen replacements, floor and wall tiling, plaster repairs and painting
• Confidence in using ICT mobile systems to manage and update work orders efficiently whilst out in the field
• The ability to complete accurate and auditable paperwork, ensuring all works are recorded and signed off in a timely and compliant manner
• A full UK driving licence, as the role requires travel between properties across our area of operation

What’s in it for you?

At Freebridge, we’re appreciative of our team and you can enjoy the following benefits from joining us, among many more:

• An Annual Salary of: £40,542.14
• Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service
• Exclusive Employee Discounts: Access amazing deals through our Reward Gateway
• Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave
• Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme
• Charitable Leave: One day per year to volunteer for a cause you care about
• Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure
• Pension Scheme: A great pension scheme with generous employer contributions (up to 12%)

Diversity & Inclusion:

Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don’t discriminate against employees or potential employees based on protected characteristics. We’re happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.