National Account Co-ordinator

The role:

The UK Sales channel at Kao is an exciting, dynamic and continuously evolving part of our business.

The National Account Coordinator will play a critical role in supporting the sales team to deliver its strategy through best-in-class execution of our brands. Responsible for assisting with the day-to-day operations and administrative tasks across the three channels, including Bricks and Mortar, as well as across ad-hoc projects as needed.

What you will do:

General Administration

• Supporting the sales team to achieve their EPOS and sales targets


• Managing retailer nomination & new line forms


• Actioning UK retailer invoices


• Ensuring internal documents are updated with latest UK listings, agreed commercials and critical information


• Supporting UK team with onboarding new customers


• Support UK team with creating retailer presentations


• Support UK team with investment tracking/analysing

Digital assets

• Supporting UK sales and marketing teams on digital asset projects for retailers, supporting with briefing documents and liaison when required

Retail Tracking & Audits

• Running weekly checks on all .com pages - ensuring all content, pricing and imagery is correct across all retailers, if anything is incorrect following this up with the correct SNAM/Marketing contact


• Conduction Monthly Store Visits, reporting back brand and competitor analysis

Other 

• Executing ad hoc requests from marketing team - tracked links for online activity, etc


• Providing product support – samples to retailers etc


• Completing ad hoc requests from retailers


• Producing content for presentations for internal use


• Weekly EPOS downloads & tracker updates with any key commentary


• Monthly total channel specific reporting – share tracking, competitor analysis


• Any ad hoc reporting required aligned to key projects/presentations

Ad Hoc (Project work / new customer set up)

• Assisting NAM/SNAMs to set up new customers with both internal and external processes


• Assisting with retailer events/samples/influencer giveaways etc


• Capturing any retailer executions both Online & Offline

What you will need:

• Degree or equivalent qualification


• Excel skills at intermediate/advanced level


• Proficient in Word, Canva and Powerpoint


• Excellent time management skills with ability to prioritise workload


• Excellent planning and organisational skills


• Commercially aware with the ability to analyse information and offer recommendations


• Some relevant experience in FMCG sales/dotcom preferred but not required


• Interest / passion for the Beauty category