National Account Support Executive

AR743 - National Account Support Executive

Location: South Petherton

Salary: £38,000 + Commission + Vehicle

Overview:

First Military Recruitment are currently seeking a National Account Support Executive on behalf of one of our clients.

This role will suit a highly motivated driven individual who enjoys, supporting colleagues, is very organised and has a great attention to detail. Main responsibility is to support the National account manager to ensure the back-office support of these accounts are maintained to the highest level.

Duties and Responsibilities:

• Assisting NAM with all aspects of administration associated with allocated accounts
• Working with the service team to ensure compliance with Service Level agreement
• Working with the sales team to proactively share end of contract machines coming back into the business.
• Planning/ managing equipment deliveries
• Quote building & preparation
• Review meeting preparation and data management
• Attending customer meetings with NAM
• Actioning daily customer requests/reports
• Generating sales reporting for internal sales meetings
• Assisting with invoice queries
• Daily customer engagement
• Fleet optimization planning and reporting
• VOR monitoring /prop arrangement
• RAMS framework / support/ enforcement

Skills and Qualifications:

• A sound knowledge of the MHE industry would be advantageous.
• Good IT skills including outlook, excel, word and internet explorer.
• The ability to learn to use our CRM and internal Protean forklift software.
• Ability to work alone and as an integral part of a team.
• Enjoy selling, challenges & successes and working with others.
• Ability to build strong relationships with dealers and sales teams alike.
• Strong interpersonal + communication skills
• High focus on customer relationships

Location: South Petherton

Salary: £38,000 + Commission + Vehicle