Explore Travelex Careers

National job opportunities with Travelex - Travel Service Partner

Contract: Perm, Part-Time, Fixed Term Contract

Hours: Flexible, ranging from 8hrs to 30 hrs per week

Salary: £13 per hour + Monthly Bonus

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Our business operates across over 20 countries and covers the entire value chain of the retail foreign exchange industry. In our retail business, we operate over 1,100 stores in the some of the world’s top international airports by international passenger numbers and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. We have a growing network of over 900 ATMs at both on-airport and off-airport locations around the world.

As our business grows, we are looking for Travel Service Partners to be the face of Travelex, guide our customers through their currency needs and make recommendations based on their holiday destination.

To find out more, visit our Travelex Careers Page and search by your location. Or simply, submit your application to this advert and a member of the team will be in touch.

Benefits:

• A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
• Opportunity to earn a monthly bonus on top of base salary for hitting targets
• Pension with a great Pension Provider – Scottish Widows.

Exchange your job for a new career with limitless destinations at Travelex.

Travelex credits its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (equivalent to Retail Sales Associate).

As an integral part of the Travelex Team, you will be placed at the heart of a bustling retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused
• Utilising your keen eye for detail to process daily online FX request and deliveries
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

What do I need to have?

• Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.