National Payments Vision Lead

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of National Payments Vision Lead.

We have a bold ambition to truly excel in Payments, and you'll be part of a team at the forefront of that by defining and executing our National Payments Vision (NPV) strategy, coordinating our response to NPV initiatives, and ensuring that HSBC brings its full experience to delivering the next generation of payments experiences and infrastructure for our customers. A key part of this will be entail working across our UK organisation to create clear strategic aims and representing these for HSBC in external forums.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you'll:

• Lead the coordination and delivery of our NPV strategy, driving market leadership through next-generation customer experience and infrastructure initiatives
• Provide strategic leadership to embed UK Retail & Wealth's ambitions, drive team engagement, and role model our leadership principles and culture
• Represent HSBC in external forums regarding the NPV
• Champion an inclusive environment that reflects our values and brand, fostering collaboration and diversity
• Build capability and deliver key outcomes by working effectively across matrix teams and facilitating progress towards objectives
• Manage and develop relationships with key industry bodies (e.g., BOE, UK Finance, FCA, HMT), actively engaging external organisations to identify market trends and improvement opportunities

To be successful in this role you should meet the following requirements:

• Proven expertise in Payments, with a track record of leading teams to deliver strong customer, commercial, and conduct outcomes
• Demonstrated ability to set strategic direction, influence stakeholders beyond direct reporting lines, and drive results across complex matrix organisations
• Extensive experience managing industry engagements to achieve optimal outcomes across the Payments landscape, with a deep understanding of current and emerging regulatory requirements
• Skilled at building and nurturing effective networks across business areas, fostering relationships based on trust, and encouraging collaboration at all levels
• Adept at establishing productive partnerships with external organisations to support business objectives and industry alignment
• Confident communicator, able to present complex issues simply to executive audiences, and highly adaptable under pressure in fast-changing, high-stakes environments

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.