NEC/Northgate Developer

Positive Employment is currently recruiting for a Senior Application Developer for our client local government organisation based in Bristol.
The successful candidate will be responsible for day to day supervision and management of an identified area of the Application Support Team. The team are responsible for managing the day to day running of the organisation's IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely.
The organisation are implementing NEC housing management solutions.
This is a 6 month starting contract with the possibility to extend. Hybrid-working role with potential attendance on site by agreement and in relation to specific need only.
Duties and Responsibilities but not limited to:
Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards.
Manage the implementation of service improvement working in partnership with internal/external stakeholders.
Provide and monitor an effective Application Support Function.
Manage the day-to-day activities, ensuring service levels are maintained and continually improved.
Lead/oversee co-ordination of system upgrades.
Ensure escalation of issues to system providers or Application Support Leader as appropriate.