Neighbourhood Housing Officer

Neighbourhood Housing Officer

South West London | 3 Month Contract | 35 hours a week

Are you an experienced Housing Professional looking for your next interim opportunity?

We're working with a large social housing provider seeking a Neighbourhood Housing Officer to support a busy housing management team through a period of change. This is an excellent opportunity for an individual who enjoys building strong resident relationships, resolving complex issues, and delivering high-quality housing management services.

The Role

As a Neighbourhood Housing Officer, you'll be responsible for managing a designated patch of approximately (Apply online only) homes, acting as the key point of contact for residents and ensuring a visible, responsive housing service.

Key responsibilities include:

Managing relationships with residents across your patch
Supporting the delivery of a consistent and customer-focused housing management service
Resolving tenancy, estate, and neighbourhood-related issues
Working closely with internal teams and external stakeholders to achieve positive outcomes
Responding to resident concerns and improving overall customer satisfaction
Managing a varied caseload while meeting service standards and deadlines

About You

To be considered, you will have:

Previous experience in a Housing Officer, Neighbourhood Officer, Housing Lead, or similar housing management role
Strong knowledge of tenancy and neighbourhood management
Excellent communication and stakeholder management skills
Proven ability to manage a busy workload and prioritise effectively
A proactive, solutions-focused approach
Experience delivering excellent customer service to residents
A full UK driving licence and access to a vehicle for work purposes

What's on Offer?

Immediate start available
Opportunity to join a well-established housing provider
Varied and rewarding role focused on resident outcomes
Competitive salary/rate dependent on experiencePlease note: This role is fully office and community-based, Monday to Friday, with no home-working available.

To apply, send your CV today. Early applications are encouraged as interviews may take place before the advertised closing date
Only candidates based in UK and eligible to work in UK are allowed