Neighbourhood Officer

We are excited to offer an opportunity to join Bomford Flagship Livewest as a Neighbourhood Officer to support and create a safe and thriving community for our tenants in Newmarket and surrounding areas.

As a Neighbourhood Officer at Bomford Flagship Livewest, you’ll play a key part in our mission to help solve the housing crisis in the East of England. You’ll be the friendly, reliable presence in our communities—keeping neighbourhoods safe, clean and welcoming while supporting tenants to enjoy their homes.

You’ll regularly inspect neighbourhoods, playgrounds and independent living schemes, ensuring communal areas are tidy, safe and free from graffiti, litter or fly‑tipping. You’ll also provide light practical support to tenants—whether that’s changing a bulb, cutting back a hedge, or simply being a reassuring face who listens and takes action.

Location: Newmarket and Surrounding areas.

Due to the nature of the role, a company van will be provided.

What You’ll Be Doing

• Inspecting neighbourhoods to maintain safe, clean and well‑kept communal areas

• Supporting tenants with small practical tasks and day‑to‑day queries

• Building strong relationships with residents and community partners

• Identifying issues early and working with colleagues to resolve them

• Being a visible, approachable presence across our communities

What You’ll Bring

• Experience in a customer-facing environment

• Excellent communication skills, including delivering difficult messages with empathy

• Ability to work independently and use your initiative

• Strong relationship‑building skills

• Confidence using Microsoft Office and other IT systems

• A full UK driving licence

Please see the attached Neighbourhood Officer - The Part I Play for further details on responsibilities and requirements.

What We Offer

• The opportunity to make a real difference to people’s lives and local communities

• Exposure to specialist knowledge within housing and community based services

• Strong partnership working across the organisation and with external agencies

In return for your experience and commitment, we offer a competitive salary along with an excellent benefits package you can see details of this by clicking here.

How to Apply

To apply, click below and upload your CV (PDF format), along with a supporting statement explaining why you are the right person for the role.

Important additional information

Closing date: 10th June 2026 (Midnight)

Interview date: TBC

No agencies please.

About Us
Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.