Neighbourhood Worker (Caretaker)

We are currently seeking a Caretaker to join our team at Pendleton Together. In this role, you will provide comprehensive cleaning and recycling services across apartment blocks and communal areas, ensuring all internal spaces are maintained to agreed standards.

Duties will include cleaning communal areas such as stairwells, corridors, lifts, and shared facilities, managing internal waste and recycling areas, and supporting the upkeep of safe, clean, and welcoming buildings. You will also help contribute to a safe and secure environment within our properties and deliver a responsive, customer-focused caretaking service, assisting residents, contractors, and visitors in a professional and courteous manner.

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation, we are committed to having a diverse and inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Outline of key responsibilities for the caretaker...

• To ensure communal areas are clean, tidy, safe and well maintained in accordance cleaning compliance KPIs. This includes the testing of communal equipment e.g. fire alarms and lighting as directed.
• Record work done using manual or digital recording systems and procedures. Report any task which cannot be completed.
• Support an enhanced recycling agenda including ordering and filling skips, emptying and rotating rubbish and recycling bins, unblock chutes when instructed and recording levels of waste.
• Work in a safe manner at all times, particularly when operating power tools and equipment, when driving and when using chemicals or volatile substances such as petrol, (refer to Health & Safety regulations, guidance, risk assessments and safe systems of work).
• Act as a point of contact for residents, responding to their queries, liaising with Together Housing colleagues where necessary & giving an excellent standard of customer service.

We are looking for someone who has…

• A Full Manual UK Driver's License
• Practical experience in cleaning or caretaking
• Working knowledge of cleaning and caretaking equipment e.g. buffing machine, vacuuming.
• Experience of dealing with minor household repairs e.g. fencing, gates and minor decorating tasks
• Numeracy and written skills sufficient to carry out the duties of the post
• Experience of working in a customer service environment, ability to deal with members of the public firmly but sympathetically

In return, we are offering the successful candidate in the role…

• Starting salary of  £25,878
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays 
• A flexible working environment, with a range of family friendly policies
• Your normal working hours will be 37hrs per week 8am - 4pm Monday - Thursday and 8am - 3:30pm on a Friday, Saturday-Sunday 8-10 on a rota, roughly every 4 weeks
• Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers
• Wide range of technical, professional, and personal development training opportunities 
• Attractive pension scheme 
• Health and wellbeing benefits including access to GPs 
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice 
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability
• To view the full range of our award winning benefits click on the Employee Benefits Link 

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received.  Therefore, please apply without delay! 

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

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