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Network & AV Support Engineer

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Job Description - Network & AV Support Engineer

Job Title: Audio Visual (AV) Support Engineer
Location: West London
Salary: £35,000 - £40,000 per annum (depending on experience)
Job Type: Full-time, Permanent

My client are a growing Managed Service Provider (MSP) based in West London, seeking a skilled and proactive Audio Visual (AV) Support Engineer to join there technical services team. This role involves supporting AV and IT systems across a variety of client sites, including offices, meeting spaces, and hybrid collaboration environments.

Key Responsibilities:

  • Install, configure, and support AV systems including video conferencing, display screens, control panels, and audio systems

  • Troubleshoot AV and IT-related issues onsite and remotely

  • Maintain and support collaboration technologies such as Microsoft Teams Rooms, Zoom Rooms, and Cisco Webex

  • Collaborate with the internal IT and projects teams to ensure smooth deployment of AV solutions

  • Document systems, configurations, and support activities accurately

  • Provide high-quality client support with a focus on efficiency and professionalism

Key Technologies:

  • Crestron, Extron, QSC, and Poly systems

  • Microsoft Teams Rooms and Zoom Rooms

  • Cisco video conferencing solutions

  • Digital signage, large-format displays, and AV-over-IP systems

  • Networking fundamentals (IP addressing, VLANs, PoE switches)

  • Windows OS and Microsoft 365 (basic troubleshooting)

Required Skills and Experience:

  • Minimum 2 years' experience in an AV engineer or technical support role

  • Proven experience with AV installation, troubleshooting, and client-facing support

  • Strong communication and organisational skills

  • Ability to work independently and manage multiple tasks

  • Full UK driving licence preferred

Desirable Certifications:

  • CTS (Certified Technology Specialist)

  • Crestron, Extron, or Q-SYS manufacturer training

  • CompTIA Network+ or similar networking certifications

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

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