Network Engineer

The Network Engineer is responsible for designing, implementing, managing and maintaining data network system. Design, deliver and document robust, standards-based networks.

As a networking professional with a strong technical foundation, the successful candidate will act as a primary technical resource in addressing incidents, service requests, and managing the production network lifecycle.

They will provide excellent customer service by making use of their technical knowledge, significant experience in IT infrastructure, and an in-depth understanding of TCP/IP and related network technologies.

This position will require on-call support and off-hours maintenance work.

There is the potential requirement to split your time between various local work sites.

There is the potential of some travel, this includes a couple of European sites.

KEY RESPONSIBILITIES AND DUTIES

• Day-to-day support of the client’s network (approximately 500 locations worldwide) including local area network (LAN),wide area network (WAN), wireless local area network (WLAN), virtual private network (VPN), firewall, and data centre technologies.
• Working directly with their customers to understand their business requirements in an effort to ensure networking projects are properly designed and implemented.
• Find opportunities to improve the client’s network by implementing the network standards that have been established by the Global Networking Service steam.
• Ensurethehighestpossiblelevelofnetworkuptimeandavailabilitybyproactively monitoring performance, troubleshooting problems and outages,and
• scheduling upgrades/enhancements.
• Collaborating with the network architects on large scale, business imperative projects and initiatives to optimise the client's network.
• Managing and monitoring the Service Now work queue in an effort to address customer requests within the established service level agreements.
• Ensuring that all network environments are well documented.
• Participating in the on-call rotation with other members of the team to ensure support coverage for the client's network.
• Reporting network operational status on a regular basis to ensure that management is aware of current project status.

KNOWLEDGE & EXPERIENCE 

Required 

• Minimum three years of experience with configuring, deploying, managing, and troubleshooting routers and switches in an enterprise environment.
• Comprehensive, hands on experience with Cisco LAN, WAN, and WLAN technologies.
• Excellent analytical problem-solving skills.
• Ability to break down and analyse communications at the packet level.
• Ability to build strong cross team relationships.
• Excellent communication, collaboration and interpersonal skills.
• The ability to work independently and prioritise multiple objectives and initiatives.
• A strong desire to establishing credibility with fellow engineers through teamwork and collaboration.