We are looking for a Network Specialist to join our RAN team. In this role, you will maintain radio network KPI metrics, conduct root-cause analyses, and directly resolve customer network issues to help deliver top-tier network performance and efficiency.
Location: Flexible across key UK hubs (London, Bristol, Birmingham, Manchester, Ipswich, or Glasgow)
Key Responsibilities
Performance Monitoring & Analysis: Perform top-down (county-level) and bottom-up (cell-level) drill-down analyses to identify and resolve abnormal performance changes. Issue Resolution & Action Planning: Investigate customer-reported issues, raise/manage remedy incidents, execute RF tuning, and submit network investment requests when infrastructure upgrades are needed. AI & Data Analytics: Feed operational insights into AI algorithms for anomaly detection and leverage advanced data analytics to drive continuous workflow improvements. Cross-Functional Collaboration: Partner with operations and managed service providers to ensure operational faults are resolved efficiently. Knowledge Sharing & Mentorship: Support and upskill less experienced team members while assisting the Regional Manager on priority tasks.What You'll Need to Succeed
Mandatory Experience & Skills:
Advanced knowledge of Mobile Network RAN optimization, planning, and performance metrics. Practical experience with Huawei, Ericsson, or Nokia performance counters, parameters, and vendor alarm diagnostic data. Proven experience working within a live operational environment. Strong decision-making skills in complex/ambiguous scenarios with incomplete datasets. Excellent verbal and written communication skills to justify actions and influence business decisions.Preferred Experience:
Drive survey analysis and coverage prediction modeling (using Atoll). Utilizing crowdsourced datasets to evaluate actual coverage and serving cells.Core Competencies
Data Accuracy & Analytics: Ability to work meticulously with large datasets to extract actionable insights. Collaborative Mindset: Strong team player capable of working flexibly across business units. Customer Focus & Ownership: Committed to delivering high-quality user experiences and making sound commercial decisions.Randstad Technologies is acting as an Employment Business in relation to this vacancy Only candidates based in UK and eligible to work in UK are allowed
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