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At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Do you want to work for a large, local employer offering you a stable career? Are you looking for a hands-on role where no two days are the same?
We currently have a fantastic opportunity available for a Network Maintenance Technician to join our team based in Barnstaple North Devon although you will be expected to travel to other areas if the business requires it. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £26,926 - £33,950 per annum, development opportunities in line with our company progression scheme, standby and overtime, and a range of excellent company benefits + rewards.
About the Role:
As a Network Maintenance Technician, no day will be the same when you provide high quality customer service and maintain strong relationships with various key stakeholders. You’ll use your skills, knowledge and experience to provide crucial operational maintenance to assets including service reservoirs and PRVs and to provide general maintenance to sites and buildings. You will also support activities within the Network Service Delivery teams. This team is scheduled to participate in the standby and call out rotas and this is something that will be expected of you once you have finished your training.
What You'll be Doing:
- Ensuring that the Health, Safety & Security policies and standards are always adhered to
- Undertaking maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable, and operationally efficient
- Working in accordance with all associated QMS procedures and ensuring an awareness of them is maintained through self-learning/understanding
- Being aware of and compliant with all requirements to protect the environment because of maintenance activities
- Supporting the effective delivery of supply interruption mitigation techniques - active involvement in planned and reactive deployment in and out of hours
- Supporting and undertaking other activities within the Water Distribution network to ensure its operation
- Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of contamination or a suspected contamination
- Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service
- Undertaking, always, the provision of good relations with customers, public authorities, other bodies, and colleagues by working within the required levels of customer service
- Service reservoir cleaning, confined space entry required
What We Are Looking For:
- Full UK B driving license, B+E (Desired)
- Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths
- EUSR Water Hygiene Certificate (Desired)
- Proven experience of working within a water supply environment
- A demonstrable capability to maintain buildings and structures
- Proven track record of working to deadlines
- Previous experience working on own initiative and/or working as part of a team
- Proven experience of providing high quality internal and external Customer Service
What's In It For You?
- At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:
- Generous holiday allowance plus bank holidays
- Buy or sell annual leave to offer you extra flexibility
- Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
- We offer free car parking at most of our sites
- Take up to 26 weeks’ additional maternity leave
- Share your parental leave and split your time off to care for your child how you choose
- Invest in Pennon Group plc through our employee share schemes
- We support our people by offering a free, confidential Employee Assistance Programme
- Look after your wellbeing with our Champion Health support platform
- Enjoy free eye tests and discounts on frames and lenses at Specsavers
- Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
- A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
- A discretionary Bonus
- Competitive Contributory Pension
- And plenty more!
Closing Date: 10th September 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
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