New Business Assistant

Company : Confidential

Job Description - New Business Assistant

Legal Support Administrator
St Albans – Office Based | £25,000 - £30,000

Are you a detail-oriented administrator with a passion for delivering exceptional client service? We’re working with a well-regarded law firm in St Albans who are looking for a Legal Support Administrator to join their busy and supportive team.

In this full-time, office-based role, you'll play a vital part in supporting the Private Client and Residential Property departments. You’ll be responsible for onboarding new clients, managing compliance checks, and assisting with new business enquiries — all while helping to ensure a consistent and high-quality client experience.

Key Responsibilities

Open and close files (electronic and physical) in line with firm policies
Handle new client onboarding: verify ID, input data, complete AML and conflict checks
Prepare and issue client care documents and terms of service
Support legal teams by flagging any compliance issues during file opening
Maintain accurate client and contact databases
Respond to internal and external queries in a timely, professional manner
Take new enquiries via phone, email, website or in person
Support Private Client team with administrative tasks
Provide general assistance to the wider support team where required

Essential Skill

Previous legal secretarial, administrative or office-based experience
Exceptional attention to detail and strong organisational skills
Comfortable working to deadlines and managing multiple tasks
Friendly and confident communicator – both written and verbal
Tech-savvy with experience using case or practice management systems (desirable)
Knowledge of legal compliance or AML processes is a plus

Package

£25,000 - £30,000
Monday – Friday, 9am – 5pm
St Albans – Office Based
Supportive culture
Excellent benefits and progression opportunities

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New Business Assistant

Job Description - New Business Assistant

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