New Business Co-ordinator

Are you passionate about delivering exceptional client experiences?
Do you have strong communication and organisational skills with experience in customer-focused roles?

Juice Recruitment is delighted to be supporting a well-established and reputable business based in Bath in their search for a New Enquiries Coordinator. This is an exciting opportunity to join a dynamic and innovative team, dedicated to providing a seamless client onboarding experience.

DAY TO DAY:
• Establish productive contact with potential clients, gather relevant identification, and understand their needs to arrange initial meetings with fee earners.
• Guide clients through the compliance and verification processes and provide a seamless onboarding journey.
• Follow up with clients to improve conversion rates and record feedback for non-conversions to enhance future processes.
• Recommend additional legal or financial services.
• Work closely with internal teams to ensure you are up to date with any changes for the client.

WHAT WE WOULD LOVE TO SEE:
• Previous experience in a client/customer-focused role.
• Strong communication and relationship-building skills.
• Proactive, solution-focused approach with excellent attention to detail.
• Ability to work independently and as part of a team.
• Organisational skills to manage time effectively while maintaining high standards of service.
• IT proficiency, including familiarity with administrative systems.

IN RETURN:
• Life Assurance from the first day of employment.
• Group pension with an employer contribution of 4%.
• 25 Days holiday per year, in addition to Christmas closure days and a day off for your Birthday.
• Range of discounted legal services.
• Discretionary annual bonus scheme.
• Private medical insurance.
• Healthcare cash-back scheme.
• Retail discounts.
• Employee assistance programme.
• Cycle to work scheme.
• Regular social events.

Please apply today to be considered for this fantastic role!