New Business Manager

JOB DETAILS

JOB BAND: C
CONTRACT TYPE: Full-time Perm 
DEPARTMENT: BBC Studios
LOCATION: London 
PROPOSED SALARY RANGE: Up to £45,000-£51,000+ London Weighting (£5,441) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

ABOUT BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

WHY JOIN THE TEAM?

The New Business Manager is responsible for managing the onboarding pipeline for new business opportunities as they transition from commercial proposition into operational delivery across BBC Studios systems and services.

Working across Commercial, Product, Editorial, Operations and Technology teams, the role ensures new clients, channels, platforms and services are successfully mobilised and onboarded to enable delivery of BBC Branded Services with regard to VOD content, apps  and linear TV services.

]The role acts as the operational bridge between commercial agreements and delivery execution, coordinating onboarding activities, managing dependencies, facilitating stakeholder alignment, ensuring onboarding readiness and applying appropriate governance across multiple workstreams.

This is a highly visible, cross-functional role requiring strong stakeholder management, commercial awareness and a solid understanding of video/content onboarding workflows and broadcast/digital delivery ecosystems. While not a technical delivery role, the position requires confidence working alongside technical teams and translating operational and technical requirements into actionable onboarding plans.

YOUR KEY RESPONSIBILITIES AND IMPACT : 

• Own and manage the onboarding pipeline for BBC Branded Services new business opportunities transitioning from commercial proposition into delivery mobilisation


• Act as the primary liaison between Sales/Commercial teams and operational delivery functions


• Coordinate onboarding activities for new clients, content services, apps, linear channels and channel launches across BBC Studios systems


• Facilitate cross-functional alignment between Commercial, Product, Operations, Editorial, Technology and Delivery teams


• Translate commercial requirements into clear onboarding plans, timelines, dependencies and operational actions


• Identify onboarding risks, blockers and operational constraints, escalating where appropriate to ensure successful delivery


• Maintain visibility of onboarding progress, readiness milestones and delivery dependencies across multiple concurrent initiatives


• Support prioritisation discussions across onboarding demand and operational capacity


• Build strong relationships with internal stakeholders, external partners and client representatives


• Provide operational guidance and subject matter expertise relating to media onboarding workflows and content delivery processes


• Coordinate and facilitate onboarding meetings, readiness reviews and stakeholder updates


• Ensure onboarding documentation, processes and operational handovers are completed to agreed standards


• Continuously identify opportunities to improve onboarding processes, operational efficiency and stakeholder experience


• Support governance, reporting and tracking of onboarding activity across the portfolio


• Act as a trusted operational point of contact for onboarding-related queries and escalations

YOUR SKILLS AND EXPERIENCE :

ESSENTIAL CRITERIA :

• Experience coordinating complex operational, onboarding, delivery or project-based work across multiple stakeholders


• Strong stakeholder management and relationship-building skills, particularly across commercial and operational teams


• Awareness of video delivery ecosystems including apps, streaming platforms, VOD services and linear channel operations


• Understanding of media workflows, content onboarding, digital video distribution or broadcast operations


• Strong organisational and planning skills with the ability to manage multiple concurrent onboarding activities


• Monthly/Quarterly travel to EMEA local offices

DESIRED NOT REQUIRED :

• Ability to operate confidently in highly collaborative, fast-moving environments


• Commercial awareness and understanding of how operational delivery supports business growth and client success


• Strong communication skills


• Comfortable working alongside technical, product and engineering teams


• Ability to identify and manage risks, dependencies and delivery challenges proactively


• Strong attention to detail and focus on operational execution


• Self-starter with a collaborative mindset and continuous improvement focus


• Experience within media, broadcasting, streaming or digital content organisations 

NEXT STEPS

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

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