New Job Opening: Customer Service Advisor in York-billing

Job Description

We are looking for enthusiastic and customer-focused Temporary Customer Service Advisors to join a busy and friendly team on the outskirts of York in the lead-up to Christmas.

This is a fantastic opportunity for someone who enjoys speaking with people, thrives in a fast-paced environment and is looking for temporary work during the busy festive period.

Some of your key responsibilities will include:

• Handling inbound customer calls, providing friendly and professional customer service.


• Processing customer orders accurately over the phone.


• Responding to customer enquiries, resolving issues and providing helpful advice.


• Supporting customers with product information and recommending additional products where appropriate.


• Maintaining accurate customer records and updating internal systems.


• Ensuring every customer feels valued and receives an excellent level of service.

We are looking for someone who:

• Has previous customer service experience, ideally within a telephone-based environment.


• Is confident communicating with customers and has a friendly, positive approach.


• Has good IT skills and excellent attention to detail.


• Can work efficiently in a busy, fast-paced environment.


• Is reliable, flexible and enjoys being part of a supportive team.

This is a temporary position in the lead-up to Christmas, paying £12.76 per hour, working Tuesday to Friday, 8:30am to 5pm, and Saturday, 8am to 4:30pm.

The role is based on the outskirts of York, so applicants will need their own transport due to the location.

If you are looking for a busy and rewarding temporary role in the run-up to Christmas, we would love to hear from you!

Apply today to find out more!