New Job Opening: E-Commerce Manager in Staffordshire

Job Description

Could you turn eCommerce opportunities into commercial success?

Do you have the mobile industry experience and commercial mindset to take multi-channel sales performance to the next level?

If you're passionate about eCommerce, understand the secondary mobile phone markets, and know how to build successful commercial partnerships, this could be the opportunity you've been looking for.

The Role

Our client is a global organisation delivering a range of services across the secondary mobile market, helping to extend the life and value of mobile technology.

They are looking for an ambitious and commercially driven UK eCommerce Manager to lead and grow online and retail sales of Certified Pre-Owned mobile devices.

With responsibility for the end-to-end customer journey, strategic sales channels and overall profit and loss performance, you'll play a pivotal role in shaping eCommerce strategy and driving profitable growth.

Key Responsibilities

• Drive sales and commercial growth: Develop and deliver eCommerce and retail strategies that increase revenue, improve profitability and strengthen performance across MNO, retail, leasing and marketplace channels.


• Build strategic partnerships: Develop and nurture strong commercial relationships with mobile network operators, retailers, leasing partners and other key stakeholders.


• Make data work harder: Use customer insight, web analytics and commercial data to identify opportunities, optimise performance and enhance the customer journey.


• Own commercial performance: Take responsibility for budgets, forecasts, sales targets and P&L performance, providing clear reporting and actionable recommendations.


• Lead digital marketing activity: Oversee PPC, SEO, SEM, display, affiliate and email marketing activity, working with internal teams and external partners to maximise reach and conversion.

Requirements

• Demonstrable experience growing eCommerce or retail sales within the secondary mobile phone or consumer electronics industry.


• A strong track record of developing commercial relationships with MNOs, retailers and leasing partners.


• Strong commercial acumen, with experience managing budgets, forecasting, sales targets and P&L performance.


• A good understanding of digital marketing channels, including SEO, SEM, PPC, affiliates and email marketing.


• Strong communication and stakeholder management skills, with the confidence to present performance, recommendations and risks.

What's In It For You

• Hybrid and flexible working to support a healthy work-life balance.


• Performance-related bonus scheme rewarding your contribution and results.


• Financial, wellbeing and social benefits offering support both inside and outside work.


• Internal wellbeing programme focused on supporting your overall wellbeing.


• Learning and development opportunities to help you grow your skills and career.