New Job Opening: Project Documentation Management Technican in Heathrow

Project Documentation Management Technician.:

Location: London ( Heathrow )

Contract: Inside IR35.

Job Summary:

In this role, you will provide document and records management support and assist with establishing work processes. You will assist with the ECMS (Enterprise Content Management Systems), integrations, reports and Power BI dashboards. You will support your team with quality checks, resolving issues, providing software training, metrics, and planning. Your work will help ensure efficient and accurate management of documents and records.

Major Responsibilities:

• Serves as a member of the document management support group to support Enterprise Content Management Systems (ECMS) such as Aconex and InfoWorks and archival/retention management systems such as DocFinity, and other associated tools​


• Assists in determining requirements/expectations for integrations, and with preparing a plan to provide ongoing support ​


• Uses standard Enterprise Content Management System (ECMS), archival/retention management systems, and/or SaaS applications to register, control, distribute, transmit and archive project records​


• Interacts with end users to support, troubleshoot, and resolve issues ​


• Resolves access issues due to SSO or other authentication tools/processes​


• Creates SQL tables based on the project requirements ​


• Handles API requirements, manages token generation/token refresh activities required for integration data extraction to/from ECMS and archival/retention management systems using APIs, and updates SQL database​


• Manages service accounts in CyberArk knowledge of tools (Microsoft PowerBI, Excel, Access, etc.)​


• Monitors and ensures timely closure of support tasks/incidents​


• Maintains and develops standard reporting practices​


• Plans and executes migration and/or upgrade events and plans and executes validation processes​


• Interacts and communicates within automation and IS&T groups​


• May develop and lead implementing records retention and turnover plans​


• Provides training on work processes and tools​


• Interacts with vendors and suppliers ​


• Supports triage and root cause analysis exercises when required 


• May assist with server and/or repository decommissioning

Education and Experience Requirements:

Requires bachelor's degree (or international equivalent) and 5-8 years of relevant experience or 9-12 years of relevant work experience