New Job Opening: QA Manager in Birdham Business Park, Birdham Road, Chichester, Hampshire, PO20 7BT

Job Description

Job Title: Quality Manager
Location: West Sussex
Salary: £40,000 – £45,000 DOE
Reporting to: Technical Manager

Role Overview

We are seeking an experienced Quality Manager to lead and maintain a compliant, efficient, and continuously improving quality management system within a fast-paced manufacturing environment. The role is responsible for driving food safety, compliance, and operational excellence, while fostering a strong culture of quality and accountability across all departments.

The successful candidate will work cross-functionally to embed best practice, streamline processes, and support business growth through structured continuous improvement initiatives.

Key Responsibilities

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  Direct and coordinate all certification and external audit activity to maintain compliance

  
  


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  Develop and deliver structured internal audit programmes to verify regulatory and customer adherence

  
  


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  Oversee the daily operation of the technical function to ensure priorities and timelines are achieved

  
  


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  Maintain and enhance the site quality framework in line with recognised industry standards

  
  


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  Ensure effective investigation and closure of deviations and non-conformances

  
  


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  Strengthen team capability by embedding accountability for quality across departments

  
  


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  Lead food safety governance through management and review of HACCP systems

  
  


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  Work with department leaders to implement targeted efficiency and improvement initiatives

  
  


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  Represent the organisation during site visits and stakeholder engagements

  
  


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  Identify and lead cost reduction projects without compromising compliance

  
  


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  Streamline operational processes to remove waste and improve productivity

  
  


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  Chair performance review meetings and convert KPI data into actionable plans

  
  


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  Support senior leadership in delivering operational performance targets

  
  


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  Provide technical support to customer-facing teams when required

  
  


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  Oversee complaint investigations to ensure accurate and timely resolution

  
  


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  Maintain clear and professional communication with customers until closure

  
  


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  Contribute to quality approval processes for new product launches

  
  


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  Monitor and audit preventative maintenance programmes

  
  


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  Champion a proactive culture of food safety and health & safety across the site

  
  

Please email [email protected] if you would like to register interest in this role, or call 0131 226 5060.