New Patient Nurse (m/f/d)

About us

We are a fast-growing European healthcare company operating at the intersection of medical cannabis, digital health, and regulated healthcare services. With a strong, profitable core business in Europe, centralized group functions (including procurement, finance, supply chain, and quality/regulatory), and a proven operational backbone, we are now building a scalable UK-based clinic and technology platform.

Our ambition is to redefine patient access, experience, and outcomes by tightly integrating technology, clinical workflows, and data-driven growth.

Tasks

The Role

As New Patient Nurse, you play a vital role in our remote clinical team. You conduct pre-assessment consultations with prospective patients, gather the medical information our consultants need to make safe prescribing decisions, and set the tone for the patient relationship from the very first call.

This is an entirely remote, patient-focused role at the heart of how we deliver care: digital-first, multidisciplinary, and built around the patient journey.

What you will be doing

• Conduct video-based pre-assessment consultations with new patients, gathering detailed medical histories, current medications, and family health backgrounds
• Assess patient suitability for referral to employer’s specialist consultants and clearly document your clinical reasoning
• Provide patients with clear, supportive guidance on the onboarding journey and answer their initial questions about treatment with CBMPs
• Maintain accurate, confidential, and audit-ready patient records in line with NMC standards and our internal governance
• Collaborate with consultants, prescribing pharmacists, and patient operations to ensure a smooth, safe handover at every stage of the journey
• Contribute to the continuous improvement of our pre-assessment protocols, scripts, and triage tools
• Participate in clinical governance, MDT meetings, and CPD-accredited training in medical cannabis
• Complete a structured induction period comprising observation of MDT meetings and shadowing of specialist consultations before conducting independent pre-assessments
• Attend MDT meetings as a formal standing obligation, contributing clinical observations from pre-assessments to the multidisciplinary review
• Screen for safeguarding concerns, patient vulnerability indicators, and capacity issues at the pre-assessment stage, and escalate in line with our safeguarding policy
• Flag capacity concerns identified during pre-assessment to the specialist consultant as part of the clinical handover, in accordance with the Mental Capacity Act 2005

Requirements

What we are looking for

Required

• Registered Nurse (NMC registered) with a UK-based nursing qualification
• Minimum 5 years of post-registration clinical experience
• Commitment to maintaining NMC revalidation in good standing throughout your employment
• Enhanced DBS check (to be completed prior to commencement of work, required under )
• Complete mandatory training including safeguarding, medicines management, and information governance modules, before commencing patient-facing duties
• Report all incidents and significant events through our incident reporting process
• Comply with all patient confidentiality obligations and information governance requirements as set out in our information governance and confidentiality policies at all times, including after leaving the role
• Strong clinical assessment, communication, and organisational skills
• Confidence using digital platforms for remote consultations and clinical documentation
• A compassionate, patient-centred approach to care and a high standard of professional integrity

Preferred

• Prior experience in telehealth, digital health, or remote-first clinical settings
• Background in pain management, mental health, neurology, or complex chronic conditions
• Genuine interest in CBMPs and emerging therapies

Benefits

What we offer

• £40,000 – £50,000 base salary, depending on experience
• Fully remote role with flexible working hours within our scheduling framework
• Comprehensive training in CBMPs and our clinical protocols
• CPD-accredited medical cannabis education and ongoing professional development
• The opportunity to help shape patient pathways and clinical processes from an early stage

If this resonates, we'd love to hear from you.