Night Concierge

Job Title: Night Concierge
Location: Southall, West London
Salary: £30,000 per annum
Hours: 4 on / 4 off shift pattern, 7:00pm – 7:00am
Contract Type: Permanent, Full-time

Hyperion Partners are delighted to be recruiting on behalf of our esteemed client – a prominent, high-end residential development located in the heart of Southall. We are seeking a professional, reliable, and service-driven Night Concierge to join the front-of-house team and provide exceptional support to residents during the overnight hours.

This is an outstanding opportunity to become part of a premium scheme in one of West London’s most vibrant and rapidly growing neighbourhoods.

• Providing a warm and professional welcome to residents and guests

• Ensuring the security and integrity of the building overnight through regular patrols and monitoring of CCTV

• Responding promptly and effectively to emergencies, incidents, and resident queries

• Logging all activity, incidents, and requests accurately using the building’s management systems

• Maintaining a clean, organised, and presentable reception and lobby area

• Liaising with on-site teams, contractors, and emergency services where necessary

• Managing parcel and key handling systems efficiently

• Previous experience in a similar front-of-house, concierge, or security role (residential or hospitality preferred)

• Impeccable communication and interpersonal skills

• Confident working independently, particularly during quiet overnight periods

• Well-presented, proactive, and calm under pressure

• Basic IT competency and willingness to learn new systems