Night Concierge

Role: Night Concierge

Location: Southall

Salary: £26,000 - £27,500 per annum

Schedule: 4on 4off

A prestigious luxury development in Southall, West London, is looking for a professional and reliable Night Concierge to join their on-site team. If you have a passion for delivering high-end customer service while ensuring the security and smooth operation of a building, we'd love to hear from you.

What You'll Do:

• Provide a warm, professional welcome to residents and visitors
• Monitor CCTV, access control systems, and alarm panels for security
• Conduct regular internal and external patrols of the property
• Manage deliveries, key logs, and building records
• Respond to resident queries or incidents with discretion and care
• Ensure communal areas are tidy, presentable, and safe overnight
• Maintain accurate shift reports and handover notes for day staff
• Assist in emergency procedures and liaise with management as necessary

Who You Are:

• Experience in a Night Concierge, Security Concierge, or similar role
• Comfortable working independently during overnight shifts
• Professional, with clear communication skills and a customer-focused attitude
• Familiar with security protocols (CCTV, patrols, and access systems)
• Calm under pressure and reliable, with the ability to handle incidents with care

What's on Offer:

• Competitive salary
• Health Cashback Plan
• Group Life Insurance
• Mental Health & Wellbeing Support
• Audible & Kindle Library Access
• Annual Salary Reviews
• Training & Career Progression
• Extra Leave Based on Length of Service
• Gym & Retail Discounts
• Staff Bonus Schemes (referrals, feedback incentives)
• Stable, long-term position with a professional and respectful team