Occupational Health Service Manager

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a Lead Occupational Health Advisor to their team.

This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as a Lead Occupational Health Advisor.

The Role

You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors. The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team.

You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work.

Responsibilities

Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager
To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs)
To provide daily, weekly, monthly reports to the OH manager.
To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA.
To identify areas of learning amongst the team and ensure relevant training is provided.
To deliver induction presentations for colleagues, and shape and deliver new training.
To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements.

Benefits

25 days' holiday, plus bank holidays
Day off on your birthday
Cash plan for you (and your children, if any)
Holidays increase after 2-and 5- years' service
Contractual sick pay
Private medical insurance after 5 years' service
Pension Plan and Life Insurance
Pension plan contributions increase after 5- and 7-years' service
Holiday season bonus after 3 years' service
Profit share scheme
Season ticket loan scheme
Cycle to work scheme
Access to Employee Assistance Programme
Company incentives, access to discount schemes
Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!

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INDMANS

The Portfolio Group are acting on behalf of our client in recruiting for this position
Only candidates based in UK and eligible to work in UK are allowed