Ocean and Air Imports

Ocean Import Coordinator

Location: Solihull
Salary: Circa £36,000 per annum
Hybrid working: 2 days per week from home
Hours: Monday to Friday, 9:00am to 5:30pm

The Package

Salary circa £36,000 per annum

Hybrid working with 2 days per week from home

25 days' annual leave plus Bank Holidays

Company pension contribution of 7.5%

Death in service benefit

Perkbox employee benefits

Employee Assistance Programme

Perkbox Medical

Specsavers Eye Care Scheme

Workplace Nursery Provision

Long service awards

Annual performance awards

Free on-site parking

Excellent career progression opportunities

We are recruiting for an experienced Ocean Import Coordinator to join a well-established freight forwarding business based in Solihull.

This is an excellent opportunity to join a stable and successful company that has been operating for more than 100 years. The business has two UK offices, alongside a strong and growing presence across the USA and continental Europe.

Despite its international reach, the company retains the friendly and supportive feel of an SME. You will join a close-knit team within a modern office environment, with genuine opportunities to develop your skills and progress your career.

The Role

As an Ocean Import Coordinator, you will manage ocean import shipments from start to finish, providing customers with a professional and reliable service throughout the entire process.

Your responsibilities will include:

Managing ocean import shipments from initial booking through to final delivery

Acting as the main point of contact for customers

Liaising with shipping lines, overseas agents, hauliers and internal departments

Monitoring vessel schedules and shipment progress

Preparing and processing import documentation

Completing import customs clearance instructions

Arranging collections, deliveries and onward transportation

Managing bills of lading and shipping documents

Providing customers with regular shipment updates

Resolving operational issues and shipment delays

Producing quotations and checking supplier costs

Completing files through to invoicing

Maintaining accurate records within the freight management system

Delivering a high level of customer service throughout the shipment process

The Candidate

The successful candidate will ideally have:

Previous ocean freight import experience

Experience managing shipments from start to finish

Strong knowledge of import documentation and shipping procedures

Excellent customer service and communication skills

The ability to build strong relationships with customers and suppliers

Good organisational skills and attention to detail

The ability to manage multiple shipments and deadlines

Confidence working independently and as part of a close-knit team

Previous freight forwarding experience

This is a fantastic opportunity for an Ocean Import Coordinator seeking hybrid working, excellent benefits, long-term stability and genuine career progression within an international freight forwarding business.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed