Ocean Export Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Use Global Ocean Export Monitor on a daily basis.
• Ensure documents are timely sent and Shipping notices communicated to overseas and customers
• Ensure accurate and timely client and vendors billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in Customer SOP
• Meet KPI standards in accordance with the Company’s procedures     
• Overseas communications, timely responses to emails and requests (internal and external)

• Previous experience in a similar role in advantageous but not necessary  
• A good understanding of Expeditors’ Products and Services
• Understanding of ocean documentation process a plus.
• Hazardous Materials certification (preferred).

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan 
• Training and Personnel Development Program
• EAP