Ocean Freight Operator – Import / Export

Ocean Freight Operator – Import / Export

Freight Forwarding | Solihull

£29,000 – £35,000 DOE

We are currently working with an established freight forwarding business in Solihull looking to expand their Ocean Freight operations team.

This is a hands-on operational role managing Ocean Import and/or Export shipments from start to finish, with a strong focus on customer service, accurate documentation and building strong relationships with key accounts.

The business handles predominantly Ocean Freight across a range of global trade lanes, including the Far East, South America, Europe, Indian Subcontinent and Middle East.

The role will involve:

* Managing Ocean Import and/or Export shipments from start to finish

* Preparing and processing shipping documentation

* Coordinating shipments and monitoring progress throughout

* Liaising with customers, overseas agents, carriers and other service providers

* Keeping customers informed with regular shipment updates

* Working closely with key accounts and understanding their individual requirements

* Handling invoicing and general operational administration

* Working closely with the wider operations team to ensure shipments run smoothly

What they're looking for:

* Previous experience within Ocean Freight Forwarding

* Strong Ocean Import and/or Export operational experience

* Good knowledge of shipping terminology and documentation

* Experience managing shipments through the operational lifecycle

* Strong customer service and communication skills

* Good attention to detail, organisation and time management

* Self-motivated and comfortable managing multiple priorities

* Modaltrans experience would be advantageous, but isn't essential

Additional information:

* Salary: £29,000 – £35,000 depending on experience

* Location: Solihull

* Monday–Friday, 8:45am–5:15pm, with a one-hour lunch

* Office-based

* Free on-site parking

* 20 days holiday + bank holidays

* Holiday allowance increases to 24 days + bank holidays after 12 months

* Increases again to 25 days + bank holidays after 24 months

* Customs clearance is handled separately, so hands-on customs clearance experience isn't required

This is a great opportunity for an experienced Ocean Freight professional looking to take ownership of Import and/or Export operations within a growing freight forwarding business
Only candidates based in UK and eligible to work in UK are allowed