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Office Administrator

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Job Description - Office Administrator

Administrator - Cardiff City Centre - £26,000
Full-Time Position Available - Immediate Start

Are you looking to join one of Wales' top legal firms with strong ties to the local community? We are seeking a motivated Administrator to support our Secure Lending Team, providing high-quality administrative assistance in a friendly, professional environment.

You'll be working within a small, supportive team to help ensure the smooth processing of mortgage-related documents and client communications.

Key Responsibilities:
  • Communicating with customers, brokers, and lenders via telephone and email

  • Managing the administration of paperwork and processes relating to mortgages

  • Submitting applications to the Land Registry and handling any follow-up queries

  • Closing completed files and ensuring accurate storage and record-keeping

What We're Looking For:
  • Basic experience with Microsoft Office packages

  • Previous experience in administration or customer service

  • A proactive, detail-oriented approach

  • Full training and shadowing will be provided

What You'll Receive in Return:
  • Salary of £26,000 per annum

  • 30 days of holiday (including Christmas shutdown)

  • Private Medical Cover

  • Life Insurance

  • Employee Assistance Programme (EAP)

  • Free City Centre Parking

  • Regular staff social events

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