Office Administrator

Office Support Agent

📍 Location: Greendale
💷 Pay: £13.50 - £14.00 per hour (depending on experience)
🕒 Hours: Monday to Friday

Available Shifts:

* 5:00am - 1:30pm

* 11:00am - 7:00pm

About the Role

Recruitment Solutions are wrking with a busy and established logistics and parcel distribution company based in Greendale, looking for a reliable and motivated Office Support Agent to join their team.

This is a varied role that involves supporting day-to-day office operations, handling customer enquiries, and ensuring excellent customer service throughout the parcel delivery process.

Key Responsibilities

* Answering incoming customer calls and emails

* Assisting customers with parcel and delivery enquiries

* Updating and maintaining records using computer systems

* Processing and tracking shipments

* Liaising with drivers, depots, and customers

* General administrative and office support duties

* Ensuring customer issues are resolved efficiently and professionally

The Ideal Candidate

* Previous customer service or administration experience is desirable

* Confident telephone manner and excellent communication skills

* Good computer skills, including Microsoft Office and data entry

* Ability to work in a fast-paced environment

* Organised, reliable, and able to multitask

* Due to the location, own transport is ideally required

What They Offer

* Competitive hourly rate of £13.50 - £14.00 per hour

* Monday to Friday working pattern

* Stable, long-term opportunity within a established logistics business

* Friendly and supportive team environment

If you're looking for a varied office-based role with customer interaction and administration responsibilities, we'd love to hear from you.

Apply today with your CV to be considered
Only candidates based in UK and eligible to work in UK are allowed