Office Administrator

Job description Job description

Who Are We?
CampTech Products Limited is a leading brand that specialises in distribution of market leading, quality caravan awnings and accessories.

We are the very first British/European Company to form a joint venture with one of the largest manufacturers, of caravan awnings and fabrics, in China. Together, with our vast expertise and years of experience, we have developed a range of quality products and are rapidly expanding our product portfolio.

Our continuous desire to develop new and wonderful products starts here in the UK. We listen to our, customers needs and to how the industry is growing to create new, high quality products that are fit for purpose. Our ultimate aim is to become a major leading brand within the caravanning and leisure industry, while at the same time, maintaining our focus on our customers needs.

We are looking for someone with great passion and pride in their work to join our fast growing team. You will play a key role in managing customer relations, manage all customer orders, and keeping track of all logistic aspects.

Duties and responsibilities
Day to day customer support; including processing customer orders through Sage, answering customer queries by e-mail or phone, completing customer return processes, check shipping charges and all delivery disputes.
Maintaining a systematic filing system
Maintaining social media channels and developing content to engage with potential customers.
Person Specification:
The ideal candidate will have these key skill sets:
A proven track record in administration.
An ability to balance creative thinking with co-ordination and high quality administration skills
Excellent organisational and time management skills, including a well-developed attention to detail and accuracy is essential
Strong communication skills both verbal and written, along with an excellent telephone manner
Computer literate with good working knowledge of Microsoft Office, Excel and Sage 50 software.
Experience working closely with couriers would be an advantage
Ability to work independently and to be able to balance workloads and priorities
An ability to learn quickly and absorb multiple levels of information
Experience & Qualifications:
The following experience and qualifications are essential:
High quality administration, time management and organisational skills.
Experience of working in a performance and results driven organisation.
Previous experience working in a busy office environment

COVID-19 considerations:
PPE equipment provided

Work remotely
No

Hrs per week
35

Working Hrs
8.30 am to 4.30 pm - Monday to Friday

Job Types: Full-time, Permanent
Pay: From £20,900.00 per year

Benefits:
On-site parking
Schedule:
Monday to Friday
Supplemental pay types:
Performance bonus
Yearly bonus

Work Location: In person

Application deadline: 07/06/2024
Expected start date: 10/06/2024