Office and Operations Administrator

We’re looking for a friendly, organised, and proactive Office & Operations Administrator to be the heartbeat of our Heaton Mersey office!

You’ll play a key role in keeping everything running smoothly, welcoming visitors, supporting our Directors and Consultants, and making sure our day-to-day operations are seamless.

Who We’re Looking For

• 2+ years’ experience as a receptionist or PA

• excellent communication & interpersonal skills

• super organised, efficient, and detail-focused

• proactive, self-motivated, and able to multitask

• IO experience is a bonus

What You’ll Be Doing

• greeting clients and visitors with a warm welcome

• handling deliveries, stationery, and office supplies

• making drinks for Directors and arranging meeting rooms

• sending client gifts & organising platters or buffets

• answering calls professionally and politely

• managing incoming & outgoing post

• supporting staff events, celebrations, and charity initiatives

• managing petty cash and monitoring stock levels

• organising weekly car cleaning and booking taxis for visitors

• monitoring the “Ask Us” inbox and supporting bulk mailings

Perks and benefits 

💰 competitive salary (depending on experience)
⏰ 34.5-hour working week
🏥 health cash plan (Core Level 1)
💼 5% employer/5% employee pension
💖 4x salary life assurance and group income protection
🎉 25 days’ holiday plus statutory (increasing with service)
🏠 hybrid working – a blend of home and office time in Leicester
🌱 training and development opportunities
🤝 a supportive, collaborative team environment 

Why Join Us?

This is the perfect role for someone who loves variety, enjoys being at the centre of the action, and wants to make a real impact. You’ll be part of a supportive, client-focused team where your contribution truly matters!