Office & Sales Support Administrator

Role: Office Administrator & Sales Support
Location: Ellesmere Port
Type: Permanent
Salary: £25,396- £30,000 per annum (DOE)
Hours: Monday-Friday 8am-5pm

Russell Taylor Group are partnering with our client, a leading manufacturer, to recruit a highly organised and proactive Office & Sales Support Administrator.

In this varied and dynamic role, you will be responsible for the smooth running of daily office operations while providing essential support to the sales team. We are looking for a motivated individual who thrives in a fast-paced environment, can manage multiple priorities, and delivers exceptional attention to detail.

Key Responsibilities:

• Act as a first point of contact for customer queries regarding orders, delivery schedules, and product availability
• Provide administrative support to the sales team, including preparing quotations, sales orders, and customer correspondence
• Set up and maintain supplier accounts
• Process sales orders, ensuring all paperwork and records are accurate and up to date
• Manage and maintain customer databases and systems
• Oversee general office operations to ensure efficiency and organisation
• Build and maintain strong customer relationships, resolving any queries in a professional manner
• General administrative duties as required

About You:

• Proven experience in an administrative or office support role
• Strong communication skills with the ability to work effectively across departments
• Excellent written and verbal communication skills
• Proficient in Microsoft Word, Excel, and Outlook (MS Office Suite)
• Exceptional organisational skills with strong attention to detail
• Ability to multitask and manage competing priorities in a busy environment

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.