Office Manager

Overview:

Reporting directly to the Senior Management Team, the successful candidate will possess solid IT knowledge, HR experience, communication skills, some financial skills, excellent organisational and time-management skills, good attention to detail, and the ability to prioritise and delegate where appropriate.

Key Responsibilities:

• Ensure the smooth running of the office.
• Monitor staff welfare and development, promote staff well-being, and provide support where appropriate.
• Provide IT support and liaise with third-party IT support providers and case management system providers when necessary.
• Maintain staff records, ensure proper levels of training, arrange courses, and conduct timely reviews.
• Manage staff rotas and holidays.
• Oversee the induction of new staff.
• Provide shared holiday cover for the legal cashier.
• Manage admin staff, including chairing meetings.
• Organise staff social events.
• Update firm policies, handbook, and office manual as required.
• Ensure adherence to all firm policies and regulatory requirements (e.g., AML).
• Assist with the preparation of annual submissions required by external bodies and providers (CQS, insurance, etc.).
• Maintain adequate levels of supplies and equipment.
• Manage building maintenance.
• Act as an additional point of contact for clients, including managing the complaints procedure.
• Manage off-site archive storage facilities and systems.

If you have the skills and experience required for this role, we would love to hear from you!