Office Manager

Office Manager

Are you a highly organised, hands-on Office Manager looking to join a well-established law firm in Haywards Heath?
We are recruiting on behalf of a reputable firm seeking a dynamic and proactive Office Manager to ensure the smooth day-to-day running of their operations.

The Role:
Reporting directly to the Senior Management Team, this varied and operationally focused role combines office management, HR, operations, and elements of finance. You will be a pivotal figure within the firm, supporting all areas to ensure high standards are consistently maintained.

Key Responsibilities:

• Overseeing the day-to-day management of the office, ensuring efficient operations.
  
  
• Providing IT support and liaising with external IT and case management system providers.
  
  
• Maintaining and updating HR records, managing training requirements, and overseeing staff inductions and development.
  
  
• Managing staff rotas, holiday scheduling, and chairing admin meetings.
  
  
• Stepping in to support the legal cashier during periods of absence (basic financial skills required).
  
  
• Organising staff social events and promoting employee wellbeing.
  
  
• Updating and maintaining firm policies, office manuals, and regulatory compliance (e.g., AML, CQS).
  
  
• Managing building maintenance, office supplies, and off-site archive storage.
  
  
• Handling client complaints and providing additional client support as needed.
  
  

The Ideal Candidate Will Have:

• Solid experience in office management within a professional services environment (legal sector experience highly desirable).
  
  
• Strong IT skills, particularly with case management systems.
  
  
• HR administration experience, with an understanding of staff management and welfare.
  
  
• Good financial acumen to assist with cashiering duties when required.
  
  
• Excellent communication, organisational and time-management skills, and keen attention to detail.
  
  
• A proactive, hands-on attitude with the ability to prioritise, delegate, and work under pressure.
  
  

Additional Information:

• Fully office based in Haywards Heath.
  
  
• Two-stage interview process: 1st stage via Teams, 2nd stage in-person.
  
  
• Two performance-related bonuses paid annually.
  
  

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