Office Manager

Acorn by Synergie is recruiting an experienced and highly organised Office Manager on behalf of our client, a law firm in Cardiff. This pivotal role oversees the smooth day-to-day operations of the firm, covering office management, compliance, HR, and financial administration.

Office Management

• Manage the daily operations of the firm, ensuring efficiency across all departments.
• Act as first point of contact for clients, stakeholders, and external suppliers.
• Coordinate meetings, prepare agendas, and maintain accurate records.
• Implement and streamline office procedures to enhance productivity and profitability.
• Oversee facilities, IT support, office supplies, and vendor contracts.
• Ensure PAT testing is completed on all electrical equipment across offices.

Compliance & Risk Management

• Ensure adherence to SRA regulations, GDPR, and internal compliance policies.
• Maintain complaints and risk registers, escalating issues where necessary.
• Support the firm in managing audits, data protection, and health & safety compliance.
• Ensure any changes or amendments to company policies are signed off by the MD or assigned Board member (H&S, HR, Finance, GDPR, Complaints, Training & Development).

Finance Administration

• Support budgeting, forecasting, and financial reporting.
• Monitor supplier contracts and renewals to ensure cost-effectiveness.
• Work with accounts on billing processes, payments, and cashflow management.

Human Resources & Staff Support

• Oversee recruitment, onboarding, and offboarding processes.
• Manage staff records including annual leave, training, and appraisals.
• Support employee relations, welfare, and performance management.
• Organise staff training, CPD, and professional development activities.

Business Development & Strategy

• Assist with business planning, marketing initiatives, and firm growth projects.
• Represent the firm at professional and networking events.
• Support the delivery of strategic goals set by the Partners/Board.

• Previous experience in office or practice management, ideally within a legal or professional services environment.
• Strong organisational and leadership skills with the ability to manage multiple priorities.
• Excellent knowledge of compliance, risk, and regulatory requirements within a law firm.
• Financial acumen and experience supporting budgeting and reporting.
• Strong IT proficiency, particularly in MS Office and case management systems.
• Excellent communication, problem-solving, and interpersonal skills.

• Competitive salary of £35,000 - £42,000 per annum.
• Monday to Friday working pattern.
• Permanent role with career development opportunities.
• Supportive and professional work environment.

Apply now with your CV to join a growing and well-established law firm in Cardiff.

Acorn by Synergie acts as an employment agency for permanent recruitment.