Our client is a market-leading UK manufacturer of fire & smoke protection systems, trusted by tier 1 contractors and developers.
A broad, hands-on role at the centre of a fast-growing, innovation-led SME. You will own the day-to-day running of the business: office administration, bookkeeping and financial reporting, HR and training, facilities, and internal IT including AI adoption - plus EA support to the Managing Director.
This will suit someone whose satisfaction comes from getting the best out of well-paid, capable people rather than from personal achievement alone. You will be responsible for efficient office operations, accurate financial and employee records, and making sure company systems operate effectively - including company accreditations (ISO, office health & safety), 3-year rolling budget forecasting and resource planning, and accounts and financial reporting including variance root cause analysis.
KEY RESPONSIBILITIES
Administration & Office Management
- Manage incoming and outgoing correspondence, telephone calls and emails
- Maintain accurate company records, filing systems and documentation
- Ensure all administrative tasks and paperwork are completed accurately and on time
- Support customer service activities and maintain professional client relationships
- Ensure compliance with company procedures and health & safety requirements
Bookkeeping & Financial Administration
- Carry out daily bookkeeping and accounts administration duties
- Process daily banking and reconcile financial transactions
- Maintain company accounts using cloud accounting software
- Assist with payroll preparation and payroll administration
- Monitor invoices, supplier payments and customer accounts
- Maintain accurate financial records and support month-end reporting
- Liaise with accountants and external financial providers when required
HR & Staff Management
- Maintain employee records, holiday records and HR documentation
- Assist with recruitment, onboarding and induction of staff
- Support staff scheduling, workload coordination and day-to-day supervision
- Promote a positive, professional and productive working environment
- Assist management with employee performance and staff development
- Ensure company policies and procedures are communicated and followed
IT & Systems Management
- Oversee the daily operation of company IT and business software
- Provide first-line support for internal IT issues and coordinate with external providers
- Maintain user accounts, passwords and access permissions
- Support the implementation and maintenance of digital systems and workflows
- Assist in maintaining cloud-based systems, shared drives and office technology
- Ensure staff are using company software and systems effectively
WHY APPLY
A genuinely broad remit with real autonomy, reporting directly to the Managing Director of a growing, technology-focused SME. You will be central to how the business runs day to day, driving growth and supporting the delivery of life-saving, certified products.
Requirements
- Strong organisational and administrative skills
- Experience in bookkeeping and payroll administration
- Good understanding of HR administration and staff coordination
- Strong IT skills and experience using business software systems
- Excellent communication and customer service skills
- Ability to prioritise workload and work independently
- High level of accuracy and attention to detail
- Professional, flexible and reliable approach to work
QUALIFICATIONS & EXPERIENCE
- Minimum 5 years' experience in administration, office management, bookkeeping, HR support or a similar role
- Good English, Maths and IT skills
- Office Management, Bookkeeping, HR or Business qualification desirable but not essential
- Experience using cloud accounting software, payroll systems, CRM platforms or similar advantageous
- Proficient in Microsoft Office and Google Workspace
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