Office Manager

Company Description
CareTutor is one of the UK’s leading provider of interactive, video-based eLearning for the Social Care sector. We offer a wide range of CPD-Accredited Certifications and courses to help care workers meet training requirements and provide excellent care. Our flexible eLearning packages are designed to be engaging and easy-to-access, allowing organisations to meet their training needs without additional burden.

Role Description
The Office Manager will play a crucial role in ensuring the smooth operation of our office and supporting various administrative functions. This position will involve overseeing recruitment, onboarding new staff, managing HR tasks, providing customer service, office management duties, processing supplier invoices, providing administrative support to the management team, organising staff training, and liaising with IT support to fix any IT issues.

Qualifications
Strong communication and customer service skills
Experience in administrative assistance and office administration
Proficiency in using office equipment
Attention to detail and excellent organisational skills
Problem-solving and multitasking abilities
Ability to work in a fast-paced environment
Relevant qualifications or certifications in office management or administration

Responsibilities:
HR Management:
Recruitment and Onboarding:
Coordinate the recruitment process, including posting job advertisements, scheduling interviews, and liaising with candidates.
Facilitate the onboarding process for new employees, including preparing paperwork, conducting orientations, and assisting with training arrangements.
Manage HR-related tasks such as maintaining employee records, updating policies and procedures, and ensuring compliance with employment laws and regulations.
Act as a point of contact for employee inquiries and provide guidance on HR-related matters.
Evaluate training needs and recommend relevant training programs to enhance employee skills and knowledge.

Office Management:
Provide administrative support to the managing director, including scheduling meetings, preparing reports, and handling correspondence and email inbox.
Oversee the day-to-day operations of the office, including facilities management, supplies procurement, and equipment maintenance.
Implement and maintain office policies and procedures to ensure a productive and efficient work environment.
Handle the processing of supplier invoices, ensuring accuracy and timely payments.
Assist with special projects and initiatives as needed.
Assist with customer service support

IT Support Liaison: Serve as the primary point of contact for IT support, liaising with the IT support company to resolve any technical issues efficiently.
Coordinate the setup and maintenance of IT equipment and systems, ensuring smooth operation and troubleshooting as needed.

Requirements:
Proven experience as an Office Manager or similar role, preferably in a fast-paced environment.
Strong organisational and multitasking skills with the ability to prioritise tasks effectively.
Excellent communication and interpersonal abilities, with a customer service-oriented approach.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
Knowledge of HR practices and employment laws in the UK.
Attention to detail and a high level of accuracy in all work.
Ability to work independently and collaboratively as part of a team.

Preferred Qualifications:
Bachelor’s degree in Business Administration, Human Resources, or related field.
Experience with recruitment and onboarding processes.
Familiarity with accounting principles and invoice processing.
Certification in HR management or related field is a plus.

Benefits:
Competitive salary
Comprehensive induction and commitment to on-going learning and development
Contributory pension scheme
Relaxed work environment
Regular staff social activities
Casual dress code
Professional development opportunities

Join our team and contribute to our success by ensuring our office runs smoothly and efficiently. If you meet the qualifications and are ready to take on this exciting opportunity, we encourage you to apply!