Onboarding Specialist

We're looking for a proactive and people-focused Activation and Onboarding Specialist. In this role, you'll be the first point of contact for new joiners, guiding them through setup and ensuring a smooth start to their journey!

What you'll do:

• Welcome and onboard new joiners.
• Provide clear, step-by-step guidance through the activation process
• Troubleshoot early-stage issues and answer questions
• Ensure a positive first experience that sets users up for long-term success
• Collaborate with product, sales, and support teams to improve the onboarding experience

What we're looking for:

• Excellent communication and interpersonal skills
• Strong organisational abilities and attention to detail
• Confidence in explaining products or services to new users
• Previous experience in onboarding, customer success, or support is a plus

If you're enthusiastic about helping people, get started and succeed, we'd love to hear from you.

49592MSR

INDHIN