Online Concession Coordinator

We have a great opportunity for an Online Concessions Coordinator to join Harrods, who will be at the core of the day-to-day functions of an iconic luxury e-tailing site.

About the Role

The Online Concession Coordinator will manage the product enrichment for our Online Concession and E-Concession partners, working through close liaison with Fashion and Fine Jewellery Brands.

As an Online Concession Coordinator, you will accountable for checking and processing the range assortment for brands on a regular basis through our 3 production process models: vendor imagery, scheduling collections, and stock transfer orders. You will be working closely with internal stakeholders such as Studio, Online Trading Teams, Buying, Product Data Teams and Distribution Teams to effectively ensure the process is seamless.

By overseeing the enrichment process, you will be responsible and proactively monitoring the status of products within the production workflow to ensure that products are live on site in a timely manner.

About You

 A highly organised individual with an excellent eye for detail and a proven ability to work to stringent deadlines, whilst maintaining a high level of accuracy. You are somebody that is able to identify problems and demonstrate a use of initiative to implement appropriate solutions.

You will also:

• Have excellent verbal communication and written skills specifically in regards to building relationships with brands and working collaboratively with internal stakeholders.
• Be highly organised with excellent time management skills and precise attention to detail.
• Hold ability to prioritise and manage multiple tasks simultaneously in a fast paced environment.
•  Have flexibility and readiness to adapt to changing priorities.
• Intermediate experience using MS Applications such as Word, Excel and PowerPoint.
• Experience using SAP Retail would be desirable, but not essential

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

 In return for your hard work, you’ll benefit from a competitive salary and an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a travel season ticket loan. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

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