Online Sales Administrator

Online Sales Administrator

Reports to: Head of Online
Location: Countrywide Healthcare office- Barnsley, Yorkshire
Full Time/Permanent 37.5 hours per week

Role Overview:
We are looking for a full-time experienced, full-stack Web Developer to join our team at Countrywide Healthcare, part of the PHS Group. This role will support our ambitious growth plans across our websites and marketplaces To grow sales and profitability, predominantly on Amazon & Ebay. Working closely with our multi-disciplinary online team. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed.

Key Responsibilities:

• Maintain, optimise, and update product listings across marketplaces
• Managing Amazon, eBay, and other marketplace accounts, helping to resolve account issues and implement sales strategies
• Support inventory management, pricing updates, and product listings within marketplace platforms to ensure smooth operations
• Work closely with the commercial team, and supply chain teams to align marketplace strategies with overall business goals
• Assist research on emerging marketplace trends to support growth strategies
• Conduct competitive analysis and market research to stay updated on trends and best practices
• Assist in executing strategies to improve sales performance and profitability across all e-commerce activities
• Ensure best practices are followed across all marketplace activities, maintaining smooth communication and workflow across departments
• Handling marketplace customer enquiries in a timely and professional manner
• Chasing couriers and raising claims where necessary
• Daily despatching (booking parcels on a system)

What We’re Looking For:

• Proven experience in managing listings and performance on Amazon, eBay and other marketplaces

• Strong working knowledge of Microsoft Excel
• Data-driven mindset with a focus on ROI and the ability to translate insights into actionable strategies
• Accuracy & attention to detail
• Strong inter-personal skills both verbal & written
• Customer focused
• Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment
• Highly organised
• Friendly and tactful personality
• Good timekeeping

What You’ll Receive in Return:

• Competitive Base Salary: £26,000
• Buy/Sell Holiday Scheme
• Company Pension Scheme
• Ongoing Training & Development
• PHS Perks: Access discounts at over 800 retailers
• Free Access to Virtual GP for you and your household

Why Join Countrywide Healthcare?

We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Based in the Barnsley area for over 29 years, Countrywide Healthcare are the leading specialist of healthcare consumables and equipment to the care sector and public. The business has an unrivalled reputation and has enjoyed fantastic sales growth to £38m in our last financial year.

At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.