Onsite Account Manager

Onsite Account Manager

AM2PM Group are recruiting for an Onsite Account Manager to join our team in Bury St Edmunds. In this role, you'll be acting as the on-site representative responsible for the day-to-day delivery of temporary workforce services within a logistics or industrial client environment.

Whilst ensuring safe, compliant and consistent workforce fulfilment while building strong operational relationships with client supervisors and management teams.

Details: 

Salary: £29,000 - £35,000 per annum DOE
Location: Bury St Edmonds
Hours of work: Operational shift flexibility required
Duration: Permanent

Why work with us as an Onsite Account Manager

Professional development and career progression opportunities
Dynamic and collaborative working environment
Supportive leadership team
Long-term career development within a growing business
20 days plus bank holiday annual leave increasing with length of service
Attractive commission structure
Your birthday off every year

Requirements of an Onsite Account Manager

You will need the following:

Experience working within industrial, logistics or high-volume recruitment environments
Comfortable operating in a fast-paced warehouse or production setting
Strong relationship builder with frontline supervisors and managers
Confident managing large blue-collar workforces
Practical problem solver with strong organisational skills
Ability to work early shifts, late shifts or flexible patterns aligned to operations
High attention to detail around compliance and workforce data
Calm under operational pressure
Hands-on and visible leadership style
Strong communication skills across workforce and client stakeholders

Role of an Onsite Account Manager

Manage daily on-site workforce operations including attendance, shift starts and workforce allocation
Act as the primary on-site contact for client operational teams
Ensure fulfilment against agreed workforce volumes and shift requirements
Conduct daily worker check-ins, inductions and engagement activity
Monitor absence, lateness and attrition trends and take proactive action
Support rapid response to volume changes, peaks and operational issues
Maintain strong visibility on the shop floor and across operational areas
Escalate performance, safety or supply risks quickly
Work closely with Recruitment and Delivery teams to maintain pipeline strength
Ensure compliance with right to work, onboarding and site standards
Maintain accurate worker records, timesheets and system data
Support health and safety culture and promote safe working practices
Participate in operational reviews and client performance meetings
Drive workforce retention and positive worker experience on site
If you are interested in the above Onsite Account Manager role please click apply and a member of our team will be in touch.

INDAM2PM
Only candidates based in UK and eligible to work in UK are allowed