Onsite Account Manager

Job DescriptionOnsite Account Manager Coventry (CV3) | Permanent £26,000- £32,000 P/A Package DOE including Benefits Smart Environmental Support Solutions are excited to be recruiting for an Onsite Account Manager to work with our client, who is a Waste Management specialist, based in the Coventry area.Who are Smart Environmental Support Solutions?We are a recruitment partner to the waste and recycling industry, we thrive on the introduction of talented, skilled, and dedicated people like yourself to an industry that is growing year on year. An industry that creates sustainable opportunities and a wide spectrum of job roles with career prospects throughout.Smart Solutions has “Social Value” at its core and prioritizes making a meaningful difference in people’s lives while leveraging their skills, and abilities to support our mission.Our client was created in 2021 to develop and operate a new state of the art recycling facility that will be the most advanced in the UK. Utilising AI and robots to produce high quality, valuable recycled materials.We stand with our client and believe in the power of inclusion, collaboration, and making a positive impact on society. We strive to create a supportive and diverse environment where individuals can thrive, contribute their unique perspectives, and make a difference.Join us in our journey to make a meaningful difference and be part of a purpose-driven team dedicated to creating a brighter future for all!The Role To ensure the smooth running of this state-of-the-art recycling facility. Managing staff rota’s, sickness and holiday. Recruiting new and managing a pool of candidates to ensure the plant is fully staffed at all times. To ensure internal and external customer satisfaction and to uphold the Company’s reputation for excellent service and compliance.The Technical Account Manager will become an expert in the sector, learning all aspects of the business enabling them to recruit, train and support the best workforce for the business.Shift Pattern: MON-FRI (subject to review) weekend flexibility required.Time: 06:00-14:00/08:00-17:00Some of the Fantastic Benefits we offer:Base salary- £25,000- £31,000 P/A Dependent on experienceCall Allowance- £1000 P/AFree ParkingOnsite Canteen & free coffeeShower facilitiesComprehensive Medical Cash Plan for your peace of mind– including Health Screening, dental cover, optical, chiropractor and much moreDiscounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling.Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE!Access to a 24-hour EAP Advice line & CBT support.Celebrate success at our exclusive Company Award Events, held at surprise locations each year!Enjoy discounted gym memberships and more perks to keep you motivated and healthy.Life AssuranceHigh Street Rewards, Vouchers and Cashback33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognitionTraining & Fully Mapped Development Plan & Accredited training coursesCorporate Charity Days off- paid time to help your local charityOverviewMonitoring of employee performance, in particular pick rates, Health and Safety and general conduct.Ensure that all staff are well trained and motivated to meet operational objectives.Drive continuous improvement in pick rates, screen cleaning and housekeeping tasks.Ensure that all employees are treated with dignity and respect, and they treat each other accordingly;Able to identify changes in material quality and react accordingly to ensure that quality and production is not compromised.Able to manage and deal with non-compliance and breaches of Health and Safety on shift.Ensure that site Health, Safety and Environmental standards (including housekeeping) are maintained to a high standard.Skills & Experience Required:Previous experience in a recruitment background is essentialWorking knowledge of Health & Safety at workUnderstanding of waste and recycling collection operations is an advantageMust be able to demonstrate problem solving skillsExcellent level of English, both spoken and written is essentialVery good level of numeracyAbility to multitask while under pressureFlexible, adaptable approach is essential